Hugh Jones
Spa Operations and Management HUW002
This is the continuation course for Spa Operations and Management to improve performance.
Self paced
tutorials
This course has 6 chapters and 116 slides.It focuses on one of the most difficult aspects of spa management and that is finding, recruiting, training and maintaining your spa staff.The first chapter is about finding your identity as a spa.You cannot be everything to everybody so your identity will help you refine your spa operations and management knowledge and skills.
This course is for anyone in the spa industry who is seeking professional mobility within the industry or as an owner on how to be more profitable.
Who can take this course?
This course was created to help spa industry professionals improve their own performance and that of their staff and to give you the opportunity to learn in your own place at your own pace.
This course has been taught at university and many onsite locations in Spas and Country Clubs around the world and the basic business principles can be applied to any type of spa.
Recommended Resources:
- Global Wellness Summit.
- Global wellness summit
- Spa Management Magazine
- Questex American Spa Magazine
- Spa Finder Wellness
- Spa Business.com
Course Outcome
The course will give you more confidence and help you manage your business instead of your business managing you.I will send a certificate of completion at the satisfactory conclusion of the course.
Language of instruction: English
- Operation assessment
- Hiring and Maintaining
- Developing your staff
Hugh Jones has been in the Hospitality Industry for many years as a Spa Executive and General Manger of luxury Spa and Wellness facilities.As a consultant he has completed over 100 spa and fitness design and development projects worldwide in Resorts and Country Clubs.He has been an adjunct professor for 7 years at a Florida University Resort and Hospitality Department and has also taught seminars and been a guest speaker at Spa and Fitness industry conferences.He was keynote speaker in Spa China in Kunming in 2012.Hugh has also written many articles for professional publications.
Schedule & Syllabus
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